The purpose of this guide is to provide you with a quick reference once you have signed and returned your Medstaff locum tenens agreement. If your question is not answered completely or if you require more specific details, please call your account manager at any time. Thank you again for making Medstaff your locum tenens choice. We look forward to assisting you in any way possible. YOUR AVAILABILITY In order for Medstaff to meet your scheduling needs, it is important for us to stay in constant contact with you. Please be sure to notify us when you have changes in your availability. SCHEDULED ASSIGNMENTS You will receive a confirmation letter prior to each assignment which will provide details regarding the assignment including housing, transportation, hours and remuneration. If you have any questions, please contact your account manager immediately. HOUSING Medstaff clients incur the cost of your housing while you are on their assignment; however, they will only pay for the hotel room and applicable taxes. You must pay for additional charges such as phone calls, meals, hotel fax, etc. If you are traveling with a companion, you will be responsible for their expenses. NOTE: If your housing is unsatisfactory (too noisy, unclean, too far from work site, etc.) please contact your account manager so that we can make arrangements to remedy the problem as quickly as possible. RENTAL CAR When you pick up your rental car, please do not add additional CDW (Collision Damage Waiver) or PAI ( additional insurance). NOTE: If an accident occurs, please contact Medstaff within 24 hours of the accident. Medstaff will require formal documentation of all details of the accident, including a copy of the police report, if applicable. FLIGHTS Medstaff's travel company, Travel Itineraries, is available to make flight arrangements for each of your assignments. Tickets will be forwarded to you, along with the assignment confirmation, whenever possible. When last minute assignments are scheduled, you may be asked to pickup your prepaid ticket at the airport. In the event that flight changes are made, a nominal fee ($75.00 - $80.00) may be required to make the changes at your local ticketing agent. If these changes are made to meet Medstaff's or client's needs, Medstaff will reimburse you the cost. Simply forward a copy of your receipt to Medstaff for payment. Costs incurred for changes of your choosing will not be reimbursed. DIRECT BILL FOR HOUSING/TRANSPORTATION Medstaff makes every effort to set up direct billing of your rental cars and housing. In the event that you arrive and direct billing has not been set up, please call Medstaff's after hours emergency number immediately and ask to speak to the individual on call. We recommend that you always... Carry your driver's license for identification purposes Carry a credit card for unexpected emergencies OTHER EXPENSES Expenses reimbursed with receipt (send receipts to Medstaff): Tolls Taxis Gas (only for rental cars) Changes in tickets (if requested by Medstaff) Non-reimbursable expenses: Personal phone calls Meals Dry cleaning Companion expenses PAYROLL When do Physicians get paid? Physician fees are paid on a bi-monthly basis. Payments are made on the 22nd of each month for services provided the 1st through the 15th of that month. Payments are made on the 7th for services provided the 15th through the end of the previous month. If you have not already signed up, please ask about Medstaff's direct deposit program. Physician Time Verification Forms In order to process all of our independent contractor fees in a timely manner, we ask that on the 16th and 1st of each month you fax a completed time verification sheet to your account manager at 1-800-800-8945. This form must be signed by an authorized client representative whose name will appear on your confirmation letter. Please fax your time verification sheets by 10:00 AM on the due date. Time verifications not received by this time will be processed during the next period. PROFESSIONAL LIABILITY INSURANCE Contact your account manager immediately should an incident occur while you are on assignment. We will ask you to complete an incident report which details the case in question. CREDENTIALING/PRIVILEGING Coordinators make every effort to simplify the processing of your hospital privileging paperwork. We ask that when you are filling out applications, you complete all applicable sections, sign and date where noted and return the information to Medstaff promptly to ensure privileges are granted in a timely manner. If you ever have any questions about applications please call your Medstaff Medical Staff Services Coordinator. LICENSURE Throughout the year, please forward all renewed licenses, certificates, registrations including CSRs, ACLS, ATLS, BCLS, etc. to Medstaff as you receive them. PERMANENT PLACEMENT Because many of Medstaff's clients are actively recruiting, you may be asked to stay permanently. If such an opportunity presents itself, please notify your account manager immediately so that we may assist both you and the client. Medstaff is available 24 hours a day, seven days a week for your convenience. If you experience an emergency after regular working hours, please call us at (800) 476-3275 or locally (919) 383-4075. If you are ever in the Raleigh-Durham-Chapel Hill area, please let us know. We welcome the opportunity to meet you and invite you to tour our offices. We hope that your locum tenens experience with Medstaff is a positive and rewarding one! For more information email the Webmaster.   All information copyright © 2007 Medstaff National Medical Staffing