MEDSTAFF NATIONAL MEDICAL STAFFING WINS CLEARLYRATED’S 2023 BEST OF STAFFING CLIENT AND TALENT 5 YEAR DIAMOND AWARDS & EMPLOYEE AWARD FOR SERVICE EXCELLENCE
Raleigh-Durham, NC – February 7, 2023 – Medstaff National Medical Staffing announced today that they have won the Best of Staffing Client and Talent 5 Year Diamond Awards for providing superior service to their clients and candidates for at least five (5) consecutive years. This is the 7th consecutive year for Medstaff.
This is also Medstaff’s 2nd consecutive year winning the Best of Staffing Employee Award providing an exceptional experience for their employees.
Presented in partnership with presenting sponsor Indeed and gold sponsor Talent.com, ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients and candidates.
OUR CLIENTS ARE SAYING
“Rob is always available, responsive to our ask. They will be straight with me during tough conversations.”
“Rob Hugill and Brandy McConnell are top notch! Always available and willing to help as much as they can!”
“Timely, always accurate billing.”
“They are very responsive, detailed and customer oriented. Not only, are they fabulous for my MC’s to work for but they are very responsive to my needs.”
“Friendly and communicative employees, and quality candidates.”
OUR PROVIDERS ARE SAYING
“Extremely professional, responsive, and effective.”
“There are “many best” attributes of Medstaff, but probably “the best” is you feel like you are being taken good care of and someone is looking out for you each and every day.”
“They are always timely with compensation and paperwork and very easy to get in touch with over any concerns.”
“The staff and team have been amazing. Clear timely communication. Very organized with assignments and related travel and housing arrangements. Easy to reach if needed.”
“Responsive to my needs, professional, and efficient.”
On average, clients of winning agencies are more than [1.7 times OR 70%] more likely to be completely satisfied and candidates who have been placed by winning agencies are [1.8 times OR 80%] more likely to be completely satisfied with the services provided compared to those working with non-winning agencies.
- Medstaff National Medical Staffing received satisfaction scores of 9 or 10 out of 10 from 75% of their clients, significantly higher than the industry’s average of 46%.
- Medstaff National Medical Staffing received satisfaction scores of 9 or 10 out of 10 from 86.7% of their placed job candidates, significantly higher than the industry’s average of 45%.
- Medstaff National Medical Staffing received a Net Promoter® Score of 93.3%, which exceeds the 50% global NPS standard for an “excellent” employee experience rating.
“I am pleased to introduce the 2023 Best of Staffing winners alongside their validated service ratings on ClearlyRated.com,” said ClearlyRated’s CEO, Eric Gregg. “These firms have demonstrated a remarkable commitment to delivering amazing experiences, despite another year of upheaval and macroeconomic uncertainty. Hats off to these service leaders – it’s truly an honor to recognize and celebrate their achievements.”
About Medstaff National Medical Staffing
Medstaff National Medical Staffing is committed to being the premier provider of guaranteed staffing solutions in the healthcare industry since 1985. This year, Medstaff is celebrating 38 years of staffing Locum Tenens and Permanent Placement opportunities nationwide. Our team of highly motivated and skilled professionals is dedicated to improving patient care and satisfaction by supporting our clients with providers in all specialties, and is committed to matching physicians, NPs, Pas, CRNAs and dentists with opportunities that fit their career goals and lifestyle.
We are the proud winners of the Best of Staffing Client and Talent Awards recognizing staffing firms with superior service (2016, 2017, 2018, 2019, 2020, 2021, 2022 & 2023). Medstaff is also a founding member of the National Locum Tenens Organizations (NALTO).
About ClearlyRated
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Staffing
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients, placed talent, and internal employees. Award winners are showcased by city and area of expertise on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.
OUR CLIENTS ARE SAYING
“They are really helpful.”
“They are really helpful.”
“Medstaff is very responsive to any need requests.”
“Coverage provided has been excellent and easy to work with.”
“Excellent customer service and accuracy.”
OUR PROVIDERS ARE SAYING
“Excellent team of professionals, easy communication, very responsive, caring, always trying to help & make my assignment as easy as possible. Never had any issues with travel arrangements or reimbursement.. Always a huge thanks to Brandy Mcnell. She goes above & beyond to accommodate my requests. Even the credentialing team is excellent. Huge thanks to Shannon Robinson for helping with all credentialing needs. I look forward to working many more years with Medstaff ?.”
“Excellent, timely communication from friendly, knowledgeable staff that provides superior customer focused support.”
“Extremely professional was a great fit with the company, the client, and the provider.”
“Responsive team members, knowledgeable and helpful.”