Last Updated: June 19, 2025

This Privacy Policy belongs to Medstaff National Medical Staffing (“Medstaff”) and applies to the brands and companies under its ownership, leadership, or control (collectively, “Company,” “we,” “us,” or “our”). Whether you are visiting our primary website at www.medstafflt.com, accessing one of our mobile applications, or engaging with our staffing and recruitment services through other Medstaff-branded digital channels, we want you to understand how we collect, use, and safeguard your information.

This Policy reflects our commitment to privacy and transparency. It explains how we gather, store, and use personal information for users of our websites, mobile apps, and services (collectively, the “Services”). By using our websites or mobile applications, you consent to the terms of this Policy. Please check back periodically, as we may update it from time to time.

If we collect Personal Information (defined below) in relation to your potential placement as a candidate, our Candidate Privacy Information Statement also applies. Contact us to obtain a copy.

Scope & Applicability

This Privacy Policy applies to all Medstaff websites, mobile applications, and digital platforms where it is posted. If you share personal information publicly through our sites or on third-party platforms, it may be visible to others outside of our control. We encourage you to review the privacy policies of any third-party sites you visit through our links.

Information We Collect

We may collect various types of “Personal Information,” which refers to data that identifies, relates to, or could reasonably be linked to you directly or indirectly. We collect Personal Information in the following ways:

Staffing and Career Opportunities

If you are a candidate applying for a locum tenens or full-time role, we may collect your:

  • Name, email address, phone number, physical address
  • Education, training, work history, professional qualifications
  • Certifications, licenses, resumes, and CVs

Online Forms and Accounts

When you fill out forms or register on our websites or mobile apps, we may collect:

  • Contact details and identifiers (e.g., name, email, address)
  • Employment information, login credentials, and uploaded materials

Communications with Us

When you contact us online via forms, we collect any Personal Information you provide, including messages or inquiries.

Client Staffing & Recruitment Needs

If you represent a healthcare facility or organization seeking staffing services, we may collect:

  • Name, title, company information
  • Details about your organization’s staffing needs

SMS Communication

By submitting your phone number on our websites or through other digital interactions, you consent to receive SMS messages from Medstaff. These may include:

  • Assignment or interview updates
  • Appointment confirmations
  • Relevant service alerts

Message frequency may vary. Message and data rates may apply. You may opt out anytime by replying STOP. For assistance, reply HELP or contact us at hello@medstafflt.com.

We do not sell, share, or distribute your phone number or SMS communication data to third parties.

Marketing & Surveys

We may collect data to improve our outreach and engagement, including survey responses, preferences, and interactions with marketing campaigns.

Social Media & Public Platforms

We may gather publicly available information from social media platforms such as LinkedIn, Facebook, X (formerly Twitter), and Instagram when you interact with us or mention our Company.

Cookies & Automated Tracking

We use cookies and similar technologies to:

  • Track visitor behavior and improve site performance
  • Remember user preferences
  • Personalize content and ads

You can manage or disable cookies via your browser settings. For details, visit networkadvertising.org, youronlinechoices.eu, youradchoices.ca, or aboutads.info/choices.

How We Use Personal Information

We may use your Personal Information to:

  • Provide, support, and improve our staffing, recruiting, and placement services
  • Match candidates with job opportunities
  • Respond to client requests and fulfill contracts
  • Communicate service-related updates, including SMS and email
  • Analyze usage and conduct marketing and operational performance reviews
  • Comply with laws and manage business risk

We retain your data only as long as necessary to fulfill the purposes outlined above and as required by law.

Legitimate Interests

We may process your data when it’s in our legitimate interests and does not override your privacy rights. These purposes include:

  • Candidate placement and verification
  • Compliance with legal and professional standards
  • Fraud prevention and risk management
  • Business communications and marketing
  • Network and IT security
  • Responding to emergencies

Sharing Your Information

We do not sell your Personal Information. However, we may share it with:

  • Clients: When you consent to be submitted for a placement
  • Compliance Regulators: As required by law
  • Service Providers: For operational support such as IT, hosting, or billing
  • Affiliates: When needed for service delivery or coordination
  • Government & Law Enforcement: When legally required
  • Corporate Reorganizations: As part of a merger, acquisition, or sale

All third-party recipients are contractually obligated to protect your information and use it only for the intended purpose.

Your Choices

You can control how we collect and use your information:

  • Emails: Unsubscribe at any time using the link in our emails
  • SMS: Text STOP to unsubscribe or HELP for assistance
  • Cookies: Manage in your browser settings
  • Data Requests: You may access, correct, or delete your data (see Contact section)

We do not respond to “Do Not Track” signals at this time.

International Users

Our Services are intended for users in the United States. If you access our platforms from outside the U.S., your data may be transferred to and stored on servers in the United States. By using our Services, you consent to this transfer and processing.

Data Security

We use industry-standard measures to secure Personal Information from unauthorized access, alteration, or disclosure. However, no system can guarantee complete security. If you believe your data has been compromised, contact us immediately.

Your State Privacy Rights

Depending on your location, you may have legal rights including:

  • Right to know what Personal Information we collect
  • Right to access or delete that information
  • Right to opt out of certain types of data sharing
  • Right to non-discrimination for exercising privacy rights

California residents may also request disclosures under the Shine the Light law and the California Consumer Privacy Act (CCPA).

To exercise your rights, contact us using the information below.

Children’s Privacy

Our websites and services are not intended for children under the age of 18. We do not knowingly collect information from minors. If you believe a child has submitted Personal Information, please notify us immediately.

Changes to This Policy

We may revise this Privacy Policy periodically. Any updates will be posted here with the updated effective date. Please review this Policy regularly for the latest information on our practices.

Reporting Suspicious Activity

If you suspect any fraudulent activity on our websites, mobile applications, or other channels (or through communications like email), please contact us at hello@medstafflt.com. We take these issues seriously.

Contact

If you have any questions, comments, or concerns about this Privacy Policy, please contact us.